Privacy Policy

Introduction

Red Rock PC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our computer repair services in St. George, Utah.

Information We Collect

Personal Information

When you contact us or book a service, we may collect:

• Name
• Email address
• Phone number
• Service address (for on-site repairs)
• Device information (type, issue description)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and operating system. This information is used to improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our computer repair services
• Respond to your inquiries and schedule appointments
• Send you service confirmations and updates
• Process payments for services rendered
• Communicate with you about your repair status
• Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our website:

• Formspree - To process contact and booking form submissions. Formspree's privacy policy can be found at formspree.io/legal/privacy-policy
• Cloudflare - For website hosting and security

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Computer Data

When performing repairs on your computer, we may need to access files and data on your device. We are committed to protecting your privacy and will:

• Only access files necessary to diagnose and repair your device
• Never copy, share, or retain your personal files beyond what is necessary for the repair
• Securely delete any temporary copies of your data after the repair is complete
• Never access your online accounts, passwords, or financial information

Data Retention

We retain your contact information and service records for a reasonable period to provide warranty support and improve our services. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: